Author Topic: Kyocera and WSD printing  (Read 16 times)

steve

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Kyocera and WSD printing
« on: February 12, 2018, 07:00:06 AM »
Kyocera and WSD printing

My setup department have been turning off WSD on my Ricoh's but have left it alone on my Kyocera's because it never had caused us a problem until...
My setup department have been turning off WSD on my Ricoh's but have left it alone on my Kyocera's because it never had caused us a problem until this week. I had to follow up a technician after he installed the print drivers on 10 workstations and found that the windows 10 boxes were using a "Kyocera XPS" drivers. We install the KX drivers using TCP as SOP. We never had a windows 10 box delete the driver and reinstall XPS. As anyone who deals with the Ricoh product knows,windows 10 will install a "Ricoh Class"driver using WSD if the WSD protocol is left on.



The Kyocera XPS driver wasn't labeled "Kyocera Class"driver but as Kyocera XPS.XPS is Microsoft version of postscript that is needed for certain apps but as a every day driver it is not recommend by Kyocera.

My main concern is if there was a update in Microsoft's newer OS's that will now delete the previous KX drivers and replace them with the XPS driver.



Its my hope that the tech that I followed up was just having a bad day and that I will now not have a bunch of Kyocera customers calling me with print job problems.


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