Author Topic: HP LaserJet 400 colorMFP M475dw error code 49.0204 when faxing  (Read 82 times)

steve

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HP LaserJet 400 colorMFP M475dw error code 49.0204 when faxing

We have two HP LaserJet 400 colorMFP M475dw that have started to display "Service Error 49" when sending a fax. I cleared the fax memory which seemed to help for a few days, and then at the same time both printers started giving the error again. I updated the firmware, which again seemed to help for a few days, and now they have both started showing the error again.

 

I have found information on error code 49, but nothing specificaly over 49.0204 to narrow down the cause. I'd like to eliminate all other possibilities before I start troubleshooting and replacing hardware since this is happening on two different devices and both start having issues at the same time.


Source: HP LaserJet 400 colorMFP M475dw error code 49.0204 when faxing

 

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