Author Topic: C754e Color lines when copying color docs  (Read 9 times)

steve

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C754e Color lines when copying color docs
« on: January 10, 2018, 01:04:37 PM »
C754e Color lines when copying color docs

We have ordered and installed a new C754e, however after about 3 weeks the machine starts to develop lines whenever color documents are being copied....
We have ordered and installed a new C754e, however after about 3 weeks the machine starts to develop lines whenever color documents are being copied. The machine prints perfect and copies black and white documents perfectly fine.





When a color document is placed on the flat bed, a magenta line is produced, whenever its fed from the Document feeder, a cyan line is produced.





These lines however are even spaced lines, looking like folder paper lines.



We thought that we missed a step when setting up but we went over the setup procedures and still nothing.



Source: C754e Color lines when copying color docs

 
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